This issue has been resolved. We have two copiers that have unique issues that we are working on. Anyone else experiencing continued copier issues, should put in a ticket.
Thank you and sorry for the inconvenience
Posted May 13, 2026 - 11:17 EDT
Update
We are continuing to work on a fix for this issue.
Posted May 13, 2026 - 11:10 EDT
Update
This issue has been resolved based on machines showing inactive yesterday. If you experience any copier issues moving forward, please enter a ticket.
Posted May 13, 2026 - 07:09 EDT
Update
There are a few schools we will still follow up with this morning.
Posted May 12, 2026 - 12:59 EDT
Update
We are continuing to work on a fix for this issue.
Posted May 12, 2026 - 08:50 EDT
Identified
We have determined that there is an issue when some copiers connect to the network.
Printing to Ricoh copiers may be affected.
We are working to resolve this issue.
Will update you as soon as we have more information.
Posted May 12, 2026 - 08:49 EDT
This incident affected: Print Services (Print Server).