Resolved -
This issue has been resolved. We have two copiers that have unique issues that we are working on. Anyone else experiencing continued copier issues, should put in a ticket.
Thank you and sorry for the inconvenience
May 13, 11:17 EDT
Update -
We are continuing to work on a fix for this issue.
May 13, 11:10 EDT
Update -
This issue has been resolved based on machines showing inactive yesterday. If you experience any copier issues moving forward, please enter a ticket.
May 13, 07:09 EDT
Update -
There are a few schools we will still follow up with this morning.
May 12, 12:59 EDT
Update -
We are continuing to work on a fix for this issue.
May 12, 08:50 EDT
Identified -
We have determined that there is an issue when some copiers connect to the network.
Printing to Ricoh copiers may be affected.
We are working to resolve this issue.
Will update you as soon as we have more information.
May 12, 08:49 EDT